Martin Auto Service

Dylan Berry 3 months ago

Very professional shop with professional workers. Brought my car in for an alignment and Justin got it done quick and perfectly. Would highly recommend and I will definitely come back in the future👍🏼

John Lee 4 months ago

It's rare that I can offer an outstanding review for auto mechanic services. However, I had an exceptionally excellent experience with this shop. The service was not only personable and professional, I appreciated the honest assessment of my vehicle. Fabian, Service Consultant took the time to walk me through what my car needed. He offered clear, practical advice on what should be addressed now as well as what to consider for keeping my car running at peak performance. This straightforward guidance, quality service and genuine care gave me a lot of confidence in the work being done. I will definitely return for future services.

Grant Gillen 4 months ago

Well to start, I was leaving the Chicago O'Hare International Airport when my car, (that I got a few months ago), began overheating. Long story short, I was three hours away from my home, did not know anyone in the Elgin area, let alone a mechanic. I went to the reviews of mechanic shops in the area, and I saw a lot of reviews saying "I have taken my car here for x amount of years" and "I don't trust anyone else with my vehicle" in reference to Martin's Auto Service. This shop was probably the cleanest auto shop I have ever been in, had very comfortable seats and couches (I think you guys do a very good job furnishing with the space you have), and had free snacks and beverages that the customer is allowed to get as much of, whenever they wanted to, at their convenience. It is the small things that matter. I would recommend adding a charger or two to outlets for customers to use, though I am sure theft is a concern. (They did let me use a charger when I asked, but this is a convenience recommendation) They did great and quick work on my car. Every worker was respectful, listened, and answered all questions with patience. I unfortunately had to wait overnight for my car (but this

Lauren White 4 months ago

We had excellent service At Martin auto service. Joe at the front desk was wonderful to work with. He explained everything that was wrong with the van that they looked at and took great care of us. I felt like their care for us and the quality of work that they did was super genuine compared to a lot of auto shops that we could’ve gone to. We were super pleased with everyone here, they truly went above and beyond!

Cole Moorman 4 months ago

I came to this shop because I was having car trouble and needed my car back quickly since I’m not from Illinois and was here for an internship before heading back home. From the moment I walked in, the staff was incredibly kind and helpful. Joe Wiekierak made sure I was taken care of every step of the way. He even offered me Uber rides to and from the shop given my situation, and despite it being close to closing time, they still took the time to fix what they could on my car. I truly cannot recommend this place enough. Great people, great service, and genuinely good intentions behind everything they do. Love this place.